A leading IT services company in Reading is seeking a Service Desk Engineer to provide first-level technical support to end-users. The ideal candidate should have at least one year of experience in an MSP and possess ITIL Foundation Certification. Responsibilities include resolving hardware and software issues, documenting incidents, and ensuring compliance with SLAs. This position offers full-time employment in a dynamic team environment. #J-18808-Ljbffr As a Onsite 1st Line IT Support Engineer, you will play an important part at Ultima in Reading, England, United Kingdom. This is a great opening to take on the Onsite 1st Line IT Support Engineer role at Ultima. We invite applications for the Onsite 1st Line IT Support Engineer position located in Reading, England, United Kingdom. The following position is for a Onsite 1st Line IT Support Engineer with Ultima.