MVS Audio-Visual is looking for an experienced Field Service Engineer to join our Service team, supporting customers primarily across London.
This is a hands-on, customer-facing role for someone who knows their way around commercial AV, enjoys fault-finding, gets to the root cause of problems and can represent MVS brilliantly on site.
About the role
- Diagnosing and resolving faults across commercial AV systems, taking ownership of complex issues and getting to the root cause
- Carrying out planned preventative maintenance, system health checks, firmware updates and minor system changes
- Keeping customers informed, producing clear service reports and sharing technical knowledge to help improve our service
About you
- 3+ years' hands-on commercial AV service experience, with strong, logical fault-finding skills and a focus on finding the root cause
- A confident, professional communicator who can work independently and takes ownership
- Someone who cares about doing a great job for the customer and represents MVS well on site
Desirable: Experience supporting UC and AV technologies such as Microsoft Teams Rooms, Zoom Rooms, Crestron, Extron, Q-SYS or Biamp.
Location and requirements
- Field based, primarily in London, with some UK travel
- Full UK driving licence required
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