Whether you’re interested in greeting visitors as they arrive, helping them find the information they need, or keeping the reception area organised and welcoming, we’d love to hear from you.
This is a great opportunity if you want to gain experience in customer service, visitor support, or front‑of‑house work, but it’s equally suited to someone who would like to use and share their existing skills. Volunteering on our welcome desk is also a lovely way to meet new people and feel part of a friendly team.
There’s no minimum time commitment. Whether you can offer a few hours each week or just once a month, we’ll do our best to fit around your schedule. No previous experience is needed — full training and ongoing support will be provided.
Make a difference by just being you
Volunteer role
Welcome Desk Volunteer
Volunteer manager
Yorkshire Cancer Research Centre Manager
Where you will be based
Property/on‑site
Why we want you
Welcome Desk Volunteers play a vital role in creating a positive first impression for everyone visiting the Yorkshire Cancer Research Centre. They ensure visitors feel informed, supported and warmly welcomed from the moment they arrive.
What you will be doing
- Greeting visitors, answering questions and providing a warm and friendly welcome to customers and donors.
- Signposting new visitors to the shop, cafe and Donation Centre.
- Being an advocate for the Active Together Programme.
The skills you need
- A friendly, welcoming and confident manner.
- Strong communication and teamwork.
- Strong customer service.
- The ability to show initiative.
- An enthusiastic and helpful attitude.
- Able to work unsupervised or as part of a team.
- Reliability is essential.
What's in it for you
- It is a great way to support a worthwhile cause. You will be helping Yorkshire Cancer Research deliver an exceptional welcome and service to new and existing visitors.
- You will gain experience in the customer service sector.
- You will develop skills such as teamwork, communication, and problem‑solving.
- You will receive full training and gain valuable experience which can boost your CV.
- It’s an opportunity to play an active role in your local community and to be part of a supportive and friendly team.
- It’s fun! We’re confident you’ll gain real satisfaction from doing something valuable with your free time.
Disclaimer
We need one reference and proof of ID and home address for all volunteers. Certain roles will be subject to additional checks. To maximise your success in this role, we will ask you to complete some training.
Location
Hornbeam Square West, Harrogate, HG2 8PA, United Kingdom
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