Are you ready toembark on an adventure where your dedication to security meets the epitome ofhospitality? At Ham Yard Hotel, part of the renowned Firmdale Hotels group, wepride ourselves on delivering exceptional experiences. We are currently seekinga Security Officer to become a cornerstone of our team, ensuring the safety andwell-being of our cherished guests and esteemed staff.
We are thrilled to offer an exciting opportunity for a Security Officer/Doormen (Tuesday to Saturday 4 pm to 12 am ) to become a part of our esteemed team at the Ham Yard Hotel. In this pivotal role, you will be the first point of contact for our guests, setting the tone for their stay with your warm and engaging presence. Your role will involve ensuring each guest feels welcomed and valued from the moment they arrive.
Responsibilities:
- Conducting regular patrols throughout thehotel premises, remaining vigilant to identify and address any potentialrisks or concerns, ensuring a safe environment for all.
- Providing recommendations and promoting ourhotel facilities to enhance the guest experience, showcasing theexceptional amenities available.
- Collaborating seamlessly with fellow teammembers to uphold our commitment to unparalleled service and guestsatisfaction.
- Embodying our values of integrity andexcellence, consistently delivering exceptional customer service with aproactive and adaptable approach.
What you Need:
- A valid SIA License, demonstrating yourcommitment to maintaining high standards of security.
- A solid knowledge of London, allowing you tonavigate the city with ease and assist guests with local recommendations.
- A flexible work ethic, capable of adapting toa 12-hour shift pattern (4 days on, 4 days off) with hours between 1pm and1am.
- Exceptional customer service skills, ensuringevery interaction leaves a lasting impression of warmth andprofessionalism.
- A collaborative spirit, ready to contribute toa cohesive team environment dedicated to excellence.
WhatWe Offer:
- Competitiveannual salary of £33,000 plus service charge.
- Access to Wagestream ourfinancial wellbeing app. Stream your accrued earnings before pay day,benefit from everyday savings and real time financial coaching.
- Health cashplan(including contributions towards dental, optical, alternativeand complementary therapies)
- Discounted cinema tickets,gym membership, travel, retailers and restaurants
- Complimentary meals on shift
- Referral bonus scheme forrecommending top talent
- Flexible scheduling without splitshifts
- Dry cleaning service forwork attire and discounted personal dry cleaning
- Enhanced holiday allowancebased on length of service
- Season ticket loan forconvenient commuting
- Ongoing training,professional development, and fully funded English lessons
- Regular social events, teamactivities, and fitness sessions
- Benefits like cycle to workscheme and annual long service awards
- Exclusive discounts atDesign Hotels, staff sales, spa discounts, and product perks
- And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award winninggroup of 11 luxury hotels and 10 bars and restaurants in London and New York.World renowned for their unique interiors and exceptional service, the hotelsare trailblazers in hospitality and design.
We are delighted to have been recognised by thehospitalityand travel industries for the great work our teams haveachieved. To name a few of our recent awards and accolades:
- Proud winners ofThe Times Best Places to Work for both 2024 and 2025
- The Kings Award for Enterprise 2024 foroutstanding contribution to International Trade
- Manager of the Year - Helle Jensen -Cateys 2024
- Food & Beverage Manager of theYear - Pedro Paulo - Hotel Cateys 2024
- Hotel Chef of the Year Finalist - JamieAtkinson - Hotel Cateys 2024
- Haymarket Hotel & The Soho Hotel -One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
- Covent Garden Hotel - One AA Rosette forCulinary Excellence 2025
- Dorset Square Hotel - AA Breakfast Award2025
- Charlotte Street Hotel, The Soho Hotel,Knightsbridge Hotel and Number Sixteen Hotel - One Michelin Key 2024
- Ham Yard Hotel - two AA Rosettes forCulinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AABreakfast Award
- Dorset Square Hotel - One AA Rosette forCulinary Excellence, The Potting Shed, 2024
- Warren Street Hotel - Travel &Leisure IT List best hotels in the world
- Whitby Hotel, Crosby Street and WarrenStreet - Michelin keys
- Number Sixteen - Best Boutique Hotels inLondon, The Times, 2024.
If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, to join our vibrant team at Ham Yard Hotel!
Firmdale Hotelswelcomes applicants from all backgrounds and is committed to an inclusiveworkplace. Please let us know if you need adjustments during the recruitmentprocess.
In line with the Asylum andImmigration Act 1996, we do require all applicants to have the eligibility tolive and work in the United Kingdom. Documentation will be required atinterview stage.
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