Verisure is hiring a Contact Centre Trainer in Newcastle upon Tyne to lead training across Retentions, Upselling and Move/Take Over teams. You will deliver induction programmes, refreshers and targeted modules, working with managers to close knowledge gaps and improve customer interactions.
You will design engaging content, use PowerPoint and learning platforms, and provide coaching to enhance performance across the contact centre operations.
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Join us at Verisure as our next Contact Centre Training Lead in Newcastle upon Tyne, England, United Kingdom.
As a Contact Centre Training Lead, you will play an important part at Verisure in Newcastle upon Tyne, England, United Kingdom.
We invite applications for the Contact Centre Training Lead position located in Newcastle upon Tyne, England, United Kingdom.
The following role is for a Contact Centre Training Lead with Verisure.