Job Summary
This role works in close collaboration with the Head of Fleet Operations and Senior Masters to ensure the safety and great customer experience of our passengers.
- The safe operation of the vessel under the Thames Clipper Safety Management System (SMS)
- Ensuring the Thames Clipper vessels are operated to the highest possible standards
- Maintaining the vessel, in compliance with all relevant legislation
- Carry out good ship management duties, defect & incident reporting;
- Operating Thames Clipper vessels in alignment with our service delivery requirements, with a primary emphasis on maintaining customer satisfaction & vessel housekeeping
- Ensure team members diligently inspect tickets at boarding locations, placing a significant emphasis on revenue protection
- Lead your team in delivering great customer service, ensuring a great experience for all
- Experience in close quarters vessel handling and or inland waterways
- International Safety Management Code (ISM) & International code for High Speed Craft (HSCC)
Requirements
Qualifications & Experience
- MCA Boat Master’s Licence, Tier 1 Level 2, or relevant transferable licenses
- (Ref: MCA MSN1853 (M) Amendment 1 – Annex 4 & 5)
- Current ML5 or ENG 1 Medical Certificate
#J-18808-Ljbffr