A leading software company in Manchester is looking for a Service Analyst to join their Operations Department. The role involves collaborating with Service Managers to ensure service delivery adheres to standards. Responsibilities include problem-solving, report creation, and process improvements. Candidates should have experience in ITIL service management, strong communication skills, and proficiency in MS Office. This position offers hybrid working, a robust benefits package, and opportunities for career progression. #J-18808-Ljbffr This role, Hybrid Service Analyst - ITIL & Process Improvement at CDL Software, could be your next move. We appreciate your interest in this position. Join CDL Software and contribute to our ongoing work. Take a moment to read everything above and see whether this role is right for you. This posting is for the Hybrid Service Analyst - ITIL & Process Improvement role at CDL Software, based in Manchester, England, United Kingdom.