We are recruiting an experienced Workshop Controller to join our busy aftersales operation at our Wimbledon dealership. This permanent position offers a basic salary of £35,000-£37,000, achievable OTE of £42,000 and a 45-hour working week, Monday to Friday with Saturdays on a rota.
Joining us as a Workshop Controller provides the opportunity to work in a fast-paced, customer-focused environment with structured training, strong job security and genuine career progression.
Benefits:
- £35,000-£37,000 basic salary
- Achievable OTE of £42,000
- 33 days' annual leave, including bank holidays
- Annual leave purchase and sale scheme
- Pension scheme and life assurance
- One paid volunteering day per year
- Discounts on servicing, bodyshop work and parts
- Structured training and development
- Long-term job security and career progression
Duties:
- As a Workshop Controller, oversee workshop staff, facilities and daily workflow
- Allocate work to technicians and monitor progress throughout the day
- Motivate and support the team to achieve productivity, quality and performance targets
- Track vehicles through the workshop and ensure work is completed within agreed timescales
- Liaise with Service Reception to provide regular vehicle progress updates
- Maintain high standards of customer care and satisfaction
- Identify opportunities to improve workshop efficiency and productivity
- Support a positive, collaborative and customer-focused working environment
Requirements:
- Previous experience as a Workshop Controller or in a similar aftersales position
- Minimum of two years' main dealer experience in a comparable role
- Strong knowledge of workshop processes and vehicle repair operations
- Proven ability to motivate, support and organise a team of technicians
- Excellent communication and customer service skills
- Results-focused approach with the ability to monitor and improve productivity
- Ability to work effectively in a fast-paced automotive environment
- Suitable proximity to Wimbledon, ideally within approximately one hour's commute
If you are an experienced Workshop Controller, we offer the opportunity to develop your career and make a measurable contribution to workshop performance and customer satisfaction. This Workshop Controller role is an excellent opportunity to join a successful automotive business.
#J-18808-Ljbffr