The role
A growing business in Bristol is looking for an experienced Credit Controller to provide immediate support to its Accounts Receivable function during a particularly busy period.
The finance team is managing significant business change alongside month-end, audit and ongoing systems activity. Following some recent movement within the AR team, they require somebody who can quickly take ownership of a portfolio and provide additional capacity across collections and customer accounts.
Key responsibilities
- Managing a portfolio of customer accounts and proactively collecting outstanding debt
- Making outbound calls and sending correspondence to customers regarding overdue balances
- Building strong relationships with customers to encourage prompt payment
- Monitoring aged debt and prioritising overdue accounts
- Investigating outstanding invoices, disputes and account discrepancies
- Working with internal teams to resolve queries preventing payment
- Maintaining accurate records of collection activity and customer correspondence
- Supporting cash allocation and ensuring customer accounts remain accurate
- Reconciling customer accounts where required
- Supporting month-end Accounts Receivable processes
- Providing additional AR support during a busy period of audit and business change
The ideal candidate
- Strong previous Credit Control / Accounts Receivable experience
- Confident managing their own debtor portfolio
- Comfortable working across a high volume of customer accounts
- Strong telephone manner and confident chasing outstanding debt
- Good understanding of aged-debt reporting and account reconciliation
- Able to investigate and resolve complex customer account queries
- Strong Excel and finance systems skills
- Able to work independently and hit the ground running
- Available immediately or at short notice
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