Ampa Group is seeking a Second Line Service Desk Analyst to join the IT team. The role will be office-based with some flexibility, supporting a 1500+ user base across multiple UK sites and hubs.
You will handle L2 incidents, manage hardware/software issues, and work with internal teams and suppliers to deliver high-quality IT support. The role requires 2–3 years in an IT service desk, strong communication skills, and experience with Windows 10-11, M365, and asset management.
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We are seeking a motivated Second Line IT Support Specialist to join Ampa - Legal & Professional Services in Greater London, England, United Kingdom.
Full responsibilities and requirements are described in the listing above.
Learn more about the Second Line IT Support Specialist role in the description above.
We appreciate your interest in this position.