Ampa Group is seeking a motivated Second Line Service Desk Analyst to support over 1,500 staff across multiple UK sites. The role is office-based with flexible working where possible and a 37-hour week, primarily during core hours.
You will own L2 incidents and requests from triage to resolution, troubleshooting hardware and software, and collaborating with L1/L3 teams and partners to deliver reliable IT services within SLAs.
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We have an opening for a L2 IT Support Analyst – Windows & M365 Expert in West of England, England, United Kingdom within Finance, IT & Technology.
For the L2 IT Support Analyst – Windows & M365 Expert position at Ampa - Legal & Professional Services, we are reviewing applications now.
Step into the L2 IT Support Analyst – Windows & M365 Expert role at Ampa - Legal & Professional Services in West of England, England, United Kingdom and grow with us.