Assistant Finance Officer - Exchequer Services
Lambeth
Contract
£20.55 per hour PAYE or £26.77 per hour limited paid via umbrella company inside IR35
Our client is looking for an experienced Assistant Finance Officer - Exchequer Services
3 days remote, 1-2 day in the office.
Initial training 2-3 days in the office for 2 weeks.
Sundry or ASC debtor collector with more than 3 years of recent experience.
Manage over 900 accounts.
Pro‑active. Team player.
Experience
- A minimum of three years' recent collect experience within a local authority.
- Experience of independently managing a Housing Benefit Overpayment caseload, prioritising workloads and progressing recovery action with minimal supervision.
- Experience of applying Housing Benefit legislation, recovery regulations and departmental procedures when determining and progressing appropriate recovery action.
- Experience of liaising with customers, the Department for Work and Pensions, enforcement agents and internal stakeholders to maximise recovery and resolve complex cases.
- Experience of independently managing an Adult Social Care debt portfolio, prioritising workloads and progressing cases to resolution with minimal supervision.
- Experience of recovering charges arising from financial assessments, care charges and deferred payment agreements, applying relevant legislation, policies and recovery procedures.
- Experience of working with vulnerable customers, their representatives and partner organisations to achieve appropriate debt recovery outcomes.
Essential Skills
- Sound knowledge of Housing Benefit Overpayment recovery legislation, regulations and recovery methods including PDP, DEA, BTR etc.
- Ability to analyse customer circumstances and make informed decisions on appropriate recovery action in accordance with legislation and policy.
- Excellent communication and negotiation skills, with the ability to manage difficult conversations and achieve positive recovery outcomes.
- Competent IT skills, including Microsoft Office and housing benefit, revenues or financial management systems.
Basic DBS required
Colbern Limited along with our clients are an equal opportunities employer
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