We’re looking to add a Commercial Claims Handler to the team at Brown & Brown to ensure we provide the highest level of client care should they need to make a claim.
You’ll be working closely with the team and external stakeholders to ensure everyone remains fully aware of the status of the claim, where required seeking / providing additional information.
This role involves the day to day handling of a range of commercial claims, to include property, motor and liability, assisting and advising clients, liaising with insurers and proactively progressing the claim through to settlement.
This is a good long term opportunity that will suit a person with either existing claims handling knowledge or someone looking to progress into claims and take on wider responsibilities.
The day to day:
- Handle all claims allocated, including the creation of records and claim files, chasing clients and insurers for outstanding documents, chasing claims to a satisfactory conclusion, appointing Loss Adjusters/Engineers where appropriate, negotiating settlement with insurers, issuing settlement cheques for applicable claims and maintaining accurate computer records.
- Produce statistics, reports and information as required by Directors/Account Executives/Handlers on claims for clients.
- Establish close links with clients, Insurers, loss adjusters, engineers and other relevant parties.
- Attend client meetings with Account Executives when required.
What’s on offer:
An excellent working environment where looking after our clients is prioritised
- A negotiable basic salary + all the normal benefits (Pension, Life Assurance, 25 Days Holiday + Bank Holidays)
- Flexible Benefits and access to the annual company share save scheme (both post probation)
- An environment where ongoing professional development is taken seriously with ongoing training and development and access to fully funded professional qualifications (post probation)
Your Experience:
- You’ll have sound working knowledge of Commercial Insurance and Policy wordings gained within a claims environment.
- Your skill set should include strong Communication (Written, Verbal, Video), Negotiation, Stakeholder Management, Influencing and IT skills coupled with the ability to empathise with clients
- Working knowledge of relevant legislation and regulatory requirements.
- Able to utilise Insurer portals and other relevant systems effectively for reporting and processing needs.
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