Sheffield City Council is building its Customer Experience Capability to improve how residents access information and how colleagues are supported. The Knowledge and Information Analyst will own the approach to customer knowledge, ensuring accurate, accessible information across online services and frontline support.
You will establish trusted sources, improve content quality and work with service teams to close gaps, with a focus on clear language, content ownership and practical guidance for
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The following opening is for a Customer Knowledge Architect (Hybrid Role) with Beighton.
Join Beighton and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Customer Knowledge Architect (Hybrid Role) role at Beighton, based in Sheffield, England, United Kingdom.
We are looking to fill the Customer Knowledge Architect (Hybrid Role) position at Beighton in Sheffield, England, United Kingdom.