Global 4 Group is seeking a Customer Experience Specialist in Horsham to act as the primary contact for unmanaged customers, guiding them through queries and ensuring a high standard of service while issues are resolved. The role collaborates with Billing, Projects, Credit Control, Sales Support and other teams to push cases to resolution.
You will own customer issues end-to-end, keep customers informed with proactive updates, and identify renewal or upsell opportunities while supporting
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This posting is for the Customer Experience Advocate & Problem Solver role at Global 4, based in Horsham, England, United Kingdom.
The Customer Experience Advocate & Problem Solver role at Global 4 is now open for applications in Horsham, England, United Kingdom.
Join us at Global 4 as our next Customer Experience Advocate & Problem Solver in Horsham, England, United Kingdom.