Sky UK is seeking a Customer Priority Specialist (Complaint Expert) to manage complex, high-impact customer complaints end to end, including executive level escalations. The role is hybrid, with offices in Livingston and Dunfermline, and requires flexibility across the week.
You will investigate issues, deliver balanced outcomes, and communicate clearly with customers, colleagues and executives, upholding regulatory guidelines while preserving trust and reputation.
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The following opportunity is for a Executive Escalations & Complex Complaints Specialist with Sky Group.
The following opening is for a Executive Escalations & Complex Complaints Specialist with Sky Group.
Our team is growing, and we are hiring a Executive Escalations & Complex Complaints Specialist in Livingston, Scotland, United Kingdom.
This opening is for the Executive Escalations & Complex Complaints Specialist role at Sky Group.
We are seeking a motivated Executive Escalations & Complex Complaints Specialist to join Sky Group in Livingston, Scotland, United Kingdom.