Octopus EV is looking for a Quality Assurance professional to audit customer interactions across calls, emails and chat, ensuring compliance with our QA framework and FCA requirements. You will deliver actionable feedback to drive improvements in customer service and set expectations for drivers.
Ideal candidates have proven QA experience, attention to detail, and the ability to work independently as well as within a team.
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For the Customer Experience QA & Compliance Specialist position at Octopus Energy Ltd, we are reviewing applications now.
This posting is for the Customer Experience QA & Compliance Specialist role at Octopus Energy Ltd, based in City of Westminster, England, United Kingdom.
We are looking to fill the Customer Experience QA & Compliance Specialist position at Octopus Energy Ltd in City of Westminster, England, United Kingdom.