A financial institution in Wales is seeking a Collections and Customer Relations Executive. This role involves maximising arrears collections while ensuring high levels of customer service, particularly for vulnerable customers. Candidates should have a minimum of 12 months' experience in collections or recoveries and strong complaint handling skills. This is a full-time position within the banking sector located in Cardiff. #J-18808-Ljbffr We are currently recruiting a Collections & Customer Relations Specialist for our team in Cardiff, Wales, United Kingdom. Full responsibilities and requirements are described in the listing above. Learn more about the Collections & Customer Relations Specialist role in the description above. We appreciate your interest in this position. Join Development Bank of Wales and contribute to our ongoing work. Take a moment to read everything above and see whether this role is right for you.