bk plus is seeking a Second Line IT Support Technician to provide advanced technical assistance to end users, resolving incidents and service requests escalated from the first line support team. You will diagnose issues across hardware, software, and networks and install and maintain IT infrastructure.
The role requires solid IT knowledge, strong problem-solving abilities, and the capacity to work under pressure to maintain high levels of customer satisfaction.
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We are currently recruiting a 2nd Line IT Support Technician: Troubleshoot, Deploy & Support for our team in Lichfield, England, United Kingdom.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the 2nd Line IT Support Technician: Troubleshoot, Deploy & Support role in the description above.