Certara is seeking a hands-on IT End User Support Analyst Level 2 to join our IT Service Desk in Sheffield. You will triage, investigate, and resolve production IT issues, supporting Windows, macOS, and Microsoft 365, and collaborate with global teams to ensure smooth end-user experience and compliance across SOX/ISO SOC standards.
The role involves onsite responsibilities at the Sheffield office, effective ticketing, and contributing to continuous improvement while maintaining end-user
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Consider building your career as a Global IT End-User Support Analyst II at Certara.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Sheffield, England, United Kingdom.
This opportunity is part of our work in IT & Technology.