A leading tech provider in Birmingham is seeking a Technical Support Advisor (2nd Line IT) to deliver exceptional service by handling escalated technical queries. The ideal candidate will have strong experience in a technical support role, troubleshooting skills, and the ability to communicate effectively with customers. This role includes a competitive salary up to £31,000 along with generous holiday and other perks. #J-18808-Ljbffr This posting is for the 2nd-Line IT Support Advisor role at Focus Group, based in Birmingham, England, United Kingdom. This is a strong opportunity to take on the 2nd-Line IT Support Advisor role at Focus Group. As a 2nd-Line IT Support Advisor, you will play an important part at Focus Group in Birmingham, England, United Kingdom. We invite applications for the 2nd-Line IT Support Advisor position located in Birmingham, England, United Kingdom.