The HBP Group is seeking a 2nd Line IT Engineer in Peterborough to resolve complex IT issues, take ownership of tickets, and keep customers updated in line with agreed service levels. You will diagnose problems, implement fixes, and document solutions for repeatability, helping to minimise downtime and improve service quality.
Working with 1st line staff and our senior engineers, you will explore AI-driven automation opportunities, apply ITIL processes, ensure secure, reliable systems, and
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We are seeking a motivated Second-Line IT Engineer: Customer Support & Automation to join The HBP Group in Peterborough, England, United Kingdom.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Peterborough, England, United Kingdom.
This opportunity is part of our work in IT & Technology, Engineering.