Flotek Group, a fast-growing Tech Company delivering IT and communications technology to small & medium businesses across the UK, is seeking a customer service–focused IT Helpdesk professional.
You will resolve tickets escalated from our Partners by our 1st Line Team, ensure SLA-compliant responses, and occasionally visit partners on-site. You’ll use Microsoft 365, CRMs, and documentation tools, with 2+ years in an IT Helpdesk role, ideally in an MSP.
#J-18808-Ljbffr
Our organisation is growing, and we are hiring a IT Support Engineer - 2nd/3rd Line MSP in Rhuallt, Wales, United Kingdom.
This posting is for the IT Support Engineer - 2nd/3rd Line MSP role at Flotek Group, based in Rhuallt, Wales, United Kingdom.
We are looking to fill the IT Support Engineer - 2nd/3rd Line MSP position at Flotek Group in Rhuallt, Wales, United Kingdom.