Flotek is seeking an IT Specialist Engineer based in Pencoed to provide frontline IT and telecoms helpdesk support. You will triage inbound customer calls, investigate issues, and escalate to engineering as needed, ensuring timely ticket closure in line with SLAs.
The role requires 2+ years in IT Helpdesk, strong Microsoft 365 skills, and excellent communication. On-site work with occasional on-site visits is expected, and a UK driving licence is essential.
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As a IT Specialist Engineer – 2nd/3rd Line Helpdesk (On-site), you will play an important part at Flotek in Pencoed, Wales, United Kingdom.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the IT Specialist Engineer – 2nd/3rd Line Helpdesk (On-site) role in the description above.