BrickRed Systems is seeking an L1 Support Engineer to provide first-line technical and application support for enterprise apps in Reading, UK. You will monitor systems, respond to user queries, perform initial troubleshooting, and escalate issues as needed.
You will work in a structured ITIL-based environment, handle incidents, maintain records, and ensure SLAs are met. Familiarity with Windows, Microsoft technologies, and ticketing tools (ServiceNow, Jira) is desirable.
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We are seeking a motivated First-Line IT Support Engineer (24/7 Ops) to join BrickRed Systems LLC in Reading, England, United Kingdom.
Our team is growing, and we are hiring a First-Line IT Support Engineer (24/7 Ops) in Reading, England, United Kingdom.
This role is for the First-Line IT Support Engineer (24/7 Ops) role at BrickRed Systems LLC.
Consider building your career as a First-Line IT Support Engineer (24/7 Ops) at BrickRed Systems LLC.