People First in Epsom, United Kingdom, is seeking a capable 2nd Line IT Support specialist to provide frontline IT assistance, troubleshoot incidents, and maintain IT services within SLAs. You will work with O365, AD, Exchange and VMware, documenting issues and contributing to knowledge base articles.
The role emphasizes teamwork, clear communication, and adherence to ITIL processes, with potential progression in a busy service desk environment.
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This posting is for the 2nd Line IT Support Engineer | SLA-Driven Specialist role at People First, based in Epsom, England, United Kingdom.
We are looking to fill the 2nd Line IT Support Engineer | SLA-Driven Specialist position at People First in Epsom, England, United Kingdom.