Ocean Holidays is seeking an experienced IT Support Engineer to own day-to-day IT support for around 200 users in a hybrid Microsoft-focused environment. You will handle 1st/2nd line incidents from initial contact to resolution and collaborate with senior IT colleagues on complex issues.
You will support Microsoft 365 services, Entra ID/AD, Intune and Autopilot, plus network troubleshooting. The role emphasizes automation, documentation and proactive problem-solving.
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This position is for the Hybrid IT Support Engineer – 2nd Line, AI‑Driven Automation role at Ocean Holidays Group.
The position is based in Brentwood, England, United Kingdom.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 32.000 - 42.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.