DFS Group is hiring an IT Support Analyst to provide second-line technical support across the business. You will resolve hardware, software and end-user issues, configure and deploy devices, and ensure SLAs are met while delivering high-quality customer service.
The role involves supporting iOS, Android and Windows devices, managing workloads, and acting as escalation point for the 1st Line Desk. A proactive learner with strong communication is needed.
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This position is for the 2nd Line IT Support Specialist – Tech Escalations role at DFS Trading Ltd.
The following opening is for a 2nd Line IT Support Specialist – Tech Escalations with DFS Trading Ltd.
Our team is growing, and we are hiring a 2nd Line IT Support Specialist – Tech Escalations in Doncaster, England, United Kingdom.
This opening is for the 2nd Line IT Support Specialist – Tech Escalations role at DFS Trading Ltd.