Flotek Group in the United Kingdom is seeking an enthusiastic IT Helpdesk professional with 2+ years’ experience in a MSP environment to triage and resolve inbound partner tickets. You will escalate where needed and pass complex issues to engineering, while maintaining clear updates and high CSAT.
You will work across Microsoft 365, Windows Server and networking, with on-site and remote support as required. A full UK driving licence, strong communication, and proficiency with CRMs are essential.
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We have an opening for a Senior IT Helpdesk Engineer - 2nd/3rd Line, MS 365 in St Asaph, Wales, United Kingdom within IT & Technology.
The following opening is for a Senior IT Helpdesk Engineer - 2nd/3rd Line, MS 365 with Flotek Group.
Our organisation is growing, and we are hiring a Senior IT Helpdesk Engineer - 2nd/3rd Line, MS 365 in St Asaph, Wales, United Kingdom.