Telefónica Tech UK&I in Cambridge seeks an EUC support analyst to provide deskside technical support and advisory services for End User Compute devices, resolving incidents, problems and requests and deploying hardware and software updates.
You will act as 2nd line for EUC incidents, create knowledgebase articles, drive first-time fixes, and collaborate with third-party support to meet SLA while participating in a 24/7 shift rota in a dynamic global tech environment.
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The following position is for a EUC Deskside Engineer – 2nd Line, 24/7 Support with WebHosting.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the EUC Deskside Engineer – 2nd Line, 24/7 Support role in the description above.
We appreciate your interest in this position.