Cognizant is seeking a Service Desk Analyst to join our Infrastructure Services. The role provides first-line IT support across the firm and client environments, handling incidents within SLAs, and working in a rotating 24x7 pattern.
You will triage, log, and resolve issues across MS apps, Outlook, ServiceNow, and remote access tools, while keeping users informed and maintaining excellent service standards.
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We have an opening for a IT Service Desk Engineer — 24/7 Support & Cloud Apps in West Yorkshire, England, United Kingdom within IT & Technology, Engineering.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the IT Service Desk Engineer — 24/7 Support & Cloud Apps role at Cognizant Technology Solutions Corporation, based in West Yorkshire, England, United Kingdom.