Field Support Engineer
Kenilworth
Competitive Salary
Our client is a specialist supplier of custom fire protection systems, and they are seeking a Field Support Engineer to join their existing team. As a Field Support Engineer, you will assist customers & engineers both remotely and on-site with technical issues.
Field Support Engineer Responsibilities:
- Provide technical support to customers and engineers remotely.
- When required, travel to sites and provide technical support to clients directly.
- Fault find and resolve any fire system issues
- Provide training and on-site guidance to customers and engineers during installations
- Identify and highlight any technical reoccurring issues to management and technical teams
Field Support Engineer Requirements:
- Previous experience in a Support Engineer or a Field position
- Must have a working & technical knowledge of BS 5839
- Happy to travel to sites across the UK, when required
- Must possess a methodical approach to fault-finding, testing and reporting
- Strong communication skills are a must
- Must be a team player
This Field Support Engineer position is based in Kenilworth and is commutable from Coventry, Balsall Common, Warwick, Knowle and Hampton in Arden.
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