The Student Services Manager leads the Student Services team at The Farnley Academy. The post oversees the student services office and provides front-line support for student welfare, first aid, administration and communication with parents. It involves managing a small team and working 37 hours a week during term time, plus one additional working week. GCSE English and maths at grade 4/C or equivalent, an enhanced DBS check and UK work eligibility are required; the start is as soon as possible and visa sponsorship is unavailable.
What the job involves
- Lead and manage the Student Services team
- Oversee the smooth running of the Student Services office
- Act as the first point of contact for students
- Support students’ wellbeing, safety and day-to-day experience
- Provide student welfare and first aid support
- Handle administration and communications with parents
Qualifications
- GCSE grade C/4 or above, or equivalent, including English and maths
Experience
- Experience in an office, administration or customer-facing environment
Skills & knowledge
- Work effectively under pressure and manage competing priorities
- Caring, professional and student-centred approach
- Excellent communication and interpersonal skills
- Friendly and calm disposition
Checks & eligibility
- Enhanced DBS check
- Eligible to work in the UK
Nice to have
- Experience leading or supervising a team
- Experience working with young people or in a school environment
What’s offered
- Membership of a teacher or local government pension scheme, depending on the role
- Ongoing professional support and training
- Employee Assistance Programme with confidential advice and support available 24/7
- Discounts and online offers from major retailers
- £2,000 Cycle to Work scheme
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