Lookers Stoke BMW is recruiting a Senior Service Advisor to join the Aftersales Team. You will book MOTs and services, advise on warranty cover, upsell parts, and coordinate with the Aftersales department to schedule work based on workload and call volumes.
You will manage a high volume of customer inquiries daily, communicate turnaround times clearly, and keep customer records up to date while maintaining excellent service standards. Experience with Kerridge/ADP is a plus.
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As a Senior Service Advisor | Customer Experience Lead, you will play an important part at Lookers Motor Group Limited in Stoke-on-Trent, England, United Kingdom.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Stoke-on-Trent, England, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.