Internal Sales & Customer Service Executive
Location: Walsall
Hours: Monday to Friday, 8:30am – 5:00pm (40 hours per week)
Contract: Permanent, Full Time, Office Based
Are you an experienced Internal Sales or Account Management professional who enjoys building relationships and making the most of opportunities?
We're recruiting for a well-established business in Walsall looking for a confident, proactive individual to join their team.
Key responsibilities
- Working closely with a driven Area Sales Manager, you'll look after existing customers, follow up quotations and identify opportunities to grow accounts.
- No cold calling or new business development. This is all about building on established relationships and delivering excellent customer service.
- Building strong relationships with existing customers and getting to know their needs
- Looking after customer accounts, keeping track of orders and spotting opportunities to increase spend
- Preparing quotes, following them up and helping turn enquiries into orders
- Working closely with the Area Sales Manager to keep customers happy and accounts growing
- Dealing with everyday customer enquiries, including orders, deliveries, stock and invoices
- Keeping customer records up to date and helping the sales office run smoothly
What We're Looking For
- Experience in internal sales, account management or a similar sales office role
- Confident building customer relationships and spotting sales opportunities
- A friendly, outgoing personality with a positive, proactive attitude
- Able to work independently, make decisions and take ownership
- Organised, reliable and comfortable working in a busy environment
- Good IT skills and a willingness to learnExperience within manufacturing, distribution or trade sales would be a bonus, but isn't essential.
Interested?
If you're confident, personable and enjoy building strong customer relationships, this could be a great opportunity for you.
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