We are seeking an experienced Service Advisor to join a reputable independent service centre located in Leighton Buzzard, Bedfordshire. Our client is committed to investing in their staff and offers a supportive working environment within a family-run business. The Service Advisor role is ideal for a skilled professional looking to develop their career in a busy, fast-paced environment.
- Salary up to £36,000 depending on experience
- Monday to Friday, 8:30am – 5:30pm
- Supportive, family-run business investing in staff development
- Opportunities for career progression within a reputable organisation
Duties:
- Welcome customers and manage front desk operations efficiently
- Handle incoming calls and organise service bookings
- Act as the key link between customers and workshop technicians
- Liaise with customers regarding ongoing work and job progress
- Order parts and update relevant systems accordingly
- Coordinate schedules to ensure smooth workflow and customer satisfaction
Requirements:
- Proven experience as a Service Advisor within the motor trade
- Excellent communication and customer service skills
- Ability to perform effectively in a busy and sometimes high-pressure environment
- Well-organised with strong attention to detail
- Capable of building rapport with customers and workshop staff alike
This Service Advisor vacancy offers the opportunity to be at the heart of a professional team where your skills will be valued. The successful Service Advisor will thrive in a dynamic environment and play a central role in maintaining high standards of customer service and workshop efficiency.
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