Newcastle City Council is seeking a proactive candidate to join our round-the-clock contact centre team. You will handle and coordinate calls for various city services, dispatch emergency response teams, and support out-of-hours housing repairs and public safety operations.
The role offers leadership development and requires resilience during challenging moments. You will work a rotating 12-hour shift pattern, with a total 40.25 hours per week (37 hours + 3.25 hours overtime).
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The following opportunity is for a Emergency Call Centre Advisor — Leadership Path with Newcastle City Council.
Step into the Emergency Call Centre Advisor — Leadership Path role at Newcastle City Council in Newcastle upon Tyne, England, United Kingdom and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.