Allica Bank is seeking a Customer Service Advisor to provide 1st line support for Retail and SME customers via Chat (Online) and Telephony, plus back office tasks to keep the function running smoothly.
You will be the focal point for customers, delivering exceptional service while living our values and speaking a language customers understand, including handling complex cases such as KYC, complaints and SME needs.
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This position is for the Senior Banking Customer Experience Advisor role at Allica Bank.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Milton Keynes, England, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.