Essential Employment in Stevenage is seeking a Repairs Scheduling Manager to lead a high-performing team of Repair Planners, Team Leaders and Planners in a temporary role. You will manage repair appointments and ensure customer service is outstanding.
Working with Contact Centres, Digital teams and field operatives, you will drive consistent ways of working, improve scheduling efficiency and shape the customer experience from first contact to repair completion.
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This is an excellent role to take on the Repairs Scheduling Lead - Customer Experience & Ops role at Essential Employment.
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This posting is for the Repairs Scheduling Lead - Customer Experience & Ops role at Essential Employment, based in Stevenage, England, United Kingdom.
We are looking to fill the Repairs Scheduling Lead - Customer Experience & Ops position at Essential Employment in Stevenage, England, United Kingdom.