IDGateway in Farnborough is seeking a Junior Client and Product Support Analyst to be the primary contact for clients, handling telephone and email support across all products, and to manage expectations with warmth and professionalism.
You will log and track issues in Jira Service Desk and Confluence, reproduce issues, develop user documentation, and support client education while meeting SLAs and helping customers become more self-sufficient.
#J-18808-Ljbffr
Our organisation is growing, and we are hiring a Hybrid Client & Product Support Analyst in Farnborough, England, United Kingdom.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Farnborough, England, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 27.000 - 38.000.