The National Society for Education, Mentoring and Media is seeking an experienced complaints handler to manage the end-to-end process of concerns raised, ensuring impartial investigations, timely resolutions and clear records. You will log complaints, coordinate with stakeholders, and deliver transparent outcomes that uphold safeguarding and quality standards.
The role emphasizes strong communication, fairness and problem-solving.
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Our group is growing, and we are hiring a Complaints Resolution Specialist in Nottingham, England, United Kingdom.
Full responsibilities and requirements are described in the listing above.
Learn more about the Complaints Resolution Specialist role in the description above.
We appreciate your interest in this position.
Join The National Society for Education, Mentoring and Media and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.