Job Title: Depot Supervisor
Location: Bristol
Salary: £36,000
Shift:10:00am to 7.30pm
About The Role:
Join Buy It Direct as a Depot Supervisor at our new Bristol depot. This hands-on role will see you managing daily operations while supporting your team with loading and unloading, ensuring vehicles are loaded correctly and safely. You’ll also drive high-quality service and operational excellence across the Southwest.
Key Responsibilities:
- Manage on-time, in-full (OTIF) performance and re-deliveries.
- Lead, coach, and support your team.
- Support loading/unloading processes and ensure vehicles are loaded safely and correctly.
- Handle return-to-work assessments and absence reviews.
- Work with HR on compliance, including investigations, PDPs, and disciplinary actions.
- Oversee holidays, staffing, inductions, and training.
- Manage timesheets, liaise with agencies, and maintain SOPs.
- Investigate customer complaints and oversee site maintenance.
- Implement operational improvements, reduce costs, and maintain Health and Safety standards.
- Take out-of-hours calls when required to resolve operational issues.
- Go out on delivery routes when needed to support the team and maintain service levels.
- Experience in transport/logistics and knowledge of driver legislation (LGV/HGV).
- Strong understanding of compliance and attention to detail.
- Ability to build positive relationships and work under pressure.
- Solutions-driven with a focus on cost and service KPIs.
- Excellent communication and numerical skills.
- Driving Licence
Hours
40
Benefits
- Healthcare cash plan
- Free parking
- Birthday off after a year
- Holiday purchase scheme so you can get that work life balance
- Staff discount scheme
- Autonomy to make a difference!
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