Job Title: General Manager Reports to: Area Manager Direct Reports: Assistant Manager, Supervisors and Team Members.
Purpose
This position is responsible for oversight and supervision of the fitness facility in Kings Gym. With your experience leading a fitness or gym business, you'll be managing our dedicated team to perform all aspects of the gym. Oversee the use, care, operation, maintenance, and record-keeping of all fitness equipment.
Ensure the team are focused on performing all duties required of their roles, including regular reviews and recognition of performance.
This person is responsible for providing a clean, safe and welcoming environment for all members of the Kings Gym community. Lastly, this person is responsible for ensuring our teams deliver a quality customer service by assisting members with their long-term fitness goals.
Your responsibilities will include the following:
Team Leadership
Commercial Management
Managing your stores in inter-store transfers of staff/stock, customer satisfaction, audits, labour cost analysis, product cost analysis.
Brand Reputation
General Duties:
In addition, all employees have the following general duties laid out in their job descriptions:
Provide customer service though: interacting with members, assisting with queries, selling merchandise, upgrading memberships, educating participants on how to use equipment, and answering questions.
Ensure the fitness area remain clean and organised; organise loose weights, weight plates, and bars on the gym floor and communicate with members to keep the facility tidy. Disinfect and clean equipment and complete simple maintenance checks.
Your KPI’s
Salary
Working Hours
Benefits
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