Our client, a leading organisation is seeking an enthusiastic and detail-oriented Hire Operations Coordinator to join their dynamic team in Basingstoke. This is an exciting opportunity to contribute to a fast-paced environment where innovation and efficiency drive success.
- Build and maintain strong relationships with new and existing customers by telephone and email.
- Respond promptly and professionally to inbound hire enquiries and sales leads.
- Make proactive outbound calls to promote relevant products and services and help develop customer accounts.
- Prepare accurate quotations and order confirmations, and ensure invoices are produced at the end of each hire.
- Liaise with customers regarding equipment returns, hire extensions and any changes to requirements. Hire operations and equipment preparation
- Process, pick and pack hire orders accurately and prepare them for despatch.
- Manage stock within the hire fleet, helping to maintain accurate availability and equipment records.
- Check and clean returned equipment so that it is ready for its next hire.
- Strong customer-service and interpersonal skills, with a professional and helpful telephone manner.
- Good administration skills, close attention to detail and reliable timekeeping.
- Well organised, able to manage competing priorities and follow tasks through to completion.
- Comfortable working independently, using initiative and taking ownership of day-to-day activities.
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