The role is responsible for delegating tasks to staff to ensure operational targets are met, monitoring and updating progress, and providing support to the Operations Coordinator, Deputy and Practice Manager. This includes tracking performance against objectives, communicating expectations clearly to the team, following up on outstanding actions and escalating any issues where necessary. The role also supports day-to-day operational activities to ensure smooth and efficient service delivery.
Complete all required mandatory training within designated timeframes and maintain up-to-date certifications as required for the role.
Main duties of the job
The role is responsible for delegating tasks to staff to ensure operational targets are met, monitoring and updating progress, and providing support to the Operations Coordinator, Deputy and Practice Manager. This includes tracking performance against objectives, communicating expectations clearly to the team, following up on outstanding actions and escalating any issues where necessary. The role also supports day-to-day operational activities to ensure smooth and efficient service delivery.
Complete all required mandatory training within designated timeframes and maintain up-to-date certifications as required for the role.
About us
Queensbridge Group Practice is a well-established NHS GP surgery in Hackney with approximately 10,500 registered patients. We are a friendly, supportive, training practice that has a record of good performance against local and national requirements, as well as a committed multi-professional team.
Job responsibilities
The role is responsible for delegating tasks to staff to ensure operational targets are met, monitoring and updating progress, and providing support to the Operations Coordinator, Deputy and Practice Manager. This includes tracking performance against objectives, communicating expectations clearly to the team, following up on outstanding actions and escalating any issues where necessary. The role also supports day-to-day operational activities to ensure smooth and efficient service delivery.
Person Specification
Knowledge and Skills EMIS Web
- Minimum 2 years experience working in a GP practice, EMIS Web trained.
Qualifications
- GCSE grade A to C in English and Maths
- Experience of working in a GP practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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