Planner / Scheduler / Maintenance Co-ordinator
Tunbridge Wells
Hours: Onsite/Office Based - Monday - Friday 8-5pm.
29,600 + Excellent benefits including 25 days holiday + Bank Holidays, Pension, Parking, Wellbeing, Life Insurance, Volunteer days, Healthcare services, Annual salary reviews, Career Opps and Team and Social events
Our client, a dynamic organisation in the property sector, is seeking a dedicated Planner / Co-ordinator to join their team.
This exciting opportunity is perfect for an individual with a passion for effective planning and scheduling ability. If you have excellent customer service based skills and are used to working within a fast paced environment to schedule jobs and engineers this could be a great career move for you!
Key Responsibilities
- Efficiently scheduling works, (managing 8-10 engineers) ensuring the right trades are allocated, and managing appointments geographically for optimal travel efficiency.
- Monitoring and administering workflows to exceed targets, identifying follow-on works, and reporting trends to management for system review.
- Producing and communicating Work in Progress (WIP) reports for routine and void works to align with targets.
- Collaborating with Supervisors and Managers to enhance service delivery and productivity by reviewing diaries and ensuring works are ready to commence.
- Addressing customer and tenant queries and complaints promptly and effectively.
- Maintaining up-to-date databases and assisting with supply and material information from approved suppliers for jobs to be carried out.
Essential Criteria
- Previous experience in Planning/Scheduling or Customer Service.
- Proficiency in Microsoft Excel, Word, and Outlook.
- Excellent verbal and written communication abilities, ensuring effective collaboration with team members and stakeholders.
- A team-oriented mindset with the capability to work independently when required.
- Used to a busy fast-paced working environment.
Why Join Our Client?
This is a fantastic opportunity to be part of an organisation that values a customer-centred approach and is committed to continuous improvement. The ideal candidate will contribute to a vibrant work culture while enjoying:
- A permanent contract with competitive remuneration.
- Opportunities for professional development and training.
- A supportive and collaborative team environment.
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