Focus Group is seeking a Customer Onboarding & Transition Specialist to own the journey of new clients from contract to fully integrated service users. You will coordinate technical onboarding, project activities, and cross‑team collaboration to ensure a smooth first 90 days.
The role blends IT delivery with customer success, requiring strong communication, planning, and a proactive approach to risk, portal adoption, and process improvement.
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Are you ready to take on the Onboarding & Transition Lead — IT Services role at Focus Group?
The position is based in Shoreham-by-Sea, England, United Kingdom.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 35.000 - 40.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.