Absolutely — here’s a polished, engaging job advert based on the role description you provided.
Transport Administrator
Location: Abingdon
Salary: £32,500
Hours: 9am - 7pm
Contract: Temp to Perm
About the Role
We are looking for an organised and proactive Transport Administrator to join our busy transport team. This is a varied and fast-paced role, working closely with drivers, management, customers and depot teams to ensure the smooth and efficient running of our daily transport operation. The successful candidate will play a key role in supporting the administration of our transport activities, with a particular focus on pallet deliveries, customer service, driver support and operational coordination.
Key Responsibilities
- Supporting the AM dispatch of drivers, ensuring drivers have the correct equipment and access to their EDC systems for live delivery data capture.
- Investigating and resolving customer queries promptly and professionally.
- Producing and resolving issues identified through KPI reports, helping to maintain high operational standards.
- Managing incoming emails and telephone calls, ensuring customers and colleagues receive timely responses.
- Managing customer claims relating to delays, damages and delivery issues.
- Investigating and resolving customer invoice queries.
- Receiving collections and deliveries from partner depots and booking consignments onto the relevant systems.
- Downloading and processing jobs through the pallet portal.
- Working closely with the storage team to coordinate inbound storage, storage picks and the dispatch of stored pallets.
- Providing general administrative support across the transport operation as required.
About You
We are looking for someone who is organised, reliable and confident working in a busy transport environment. You will be comfortable communicating with a wide range of people and able to manage competing priorities while maintaining a high level of accuracy. You’ll ideally have:
- Previous experience in transport, logistics or administration.
- Excellent communication and customer service skills.
- Strong organisational and time-management abilities.
- Good attention to detail and accuracy.
- The ability to investigate problems and find practical solutions.
- Confidence communicating with drivers, customers, depots and colleagues.
- Good IT skills and the ability to learn new systems quickly.
- The ability to remain calm and professional in a fast-paced environment.
- A proactive approach and willingness to support the wider team.
Why Join Us
This is an excellent opportunity to join a busy and established transport operation where no two days are the same. You'll have the opportunity to develop your knowledge of transport and logistics while working as part of a supportive and collaborative team. If you're organised, customer-focused and enjoy working in a fast-paced environment, we'd love to hear from you.
#J-18808-Ljbffr