Ecommerce Account Executive
Mansfield 28,000- 32,000 depending on experience and client Full-time
A service-driven role focused on customers, coordination and getting things done.
We're looking for several Ecommerce Account Executive's to join a growing ecommerce and fulfilment team for various clients in the Mansfield area
This is a non-sales role. You'll look after existing customers, manage day-to-day queries and coordinate with internal teams to make sure requirements are delivered smoothly and on time.
The role
- - Manage day-to-day customer queries and account requests.
- - Build strong relationships with existing customers.
- - Coordinate with ecommerce, fulfilment and operational teams.
- - Keep customers updated and ensure requests are followed through.
- - Support quotations, costs, reporting and account information.
- - Help resolve issues and identify ways to improve service.
- - Maintain accurate records and documentation.
About you:
- - Service-driven and customer-focused.
- - Organised with strong attention to detail.
- - Confident communicating with customers and colleagues.
- - Proactive and able to manage multiple priorities.
- - Practical, reliable and solution focused.
- - A strong team player.
Experience in ecommerce, customer service, account support, fulfilment, logistics or operations would be beneficial.
Why join?
28,000- 32,000 depending on experience, with the opportunity to develop your career within a growing ecommerce and fulfilment environment.
If you enjoy looking after customers, solving problems and making sure things happen, we'd love to hear from you.
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