Duty Shift Manager - BBC Media City
Shift Pattern12-hour shifts (4 days 4 off 4 nights rota)
Location: MediaCityUK, Salford Quays (M50)
Reporting To Security Area Manager / Account Operations Manager
Key Job Responsibilities:
Incident & Crisis Management: Act as the first line of command during critical incidents, implementing Critical Incident Management (CIM) or Bronze Commander frameworks.
Team Leadership: Manage frontline corporate security officers, relief staff across not only Media City but cluster sites in the North of England.
Stakeholder Engagement: Act as the main point of contact for high-profile media clients, VIP guests, production crews, and visitors.
Compliance & Auditing: Complete daily site logs, assignment instructions (AIs), and incident reports to strict health, safety, and data compliance standards. Also consistent upskilling of site officers and testing of site procedures and knowledge.
Typical Candidate Requirements
Licensing: Valid SIA Door Supervisor Licence is mandatory.
Vetting: Ability to pass a rigorous 5-year employment and background vetting check.
Qualifications: First Aid at Work (FAW) certificate; IOSH Managing Safely or emergency command qualifications (JESIP) are highly desirable.
Experience: Proven history supervising diverse teams in fast-paced, high-footfall corporate or public environments.
Employee Benefits Packaged by Mitie
- Access to "Salary Finance" allowing employees to stream up to 50% of earned wages early.
- "Choices" Platform for customizable dental care, holiday buying schemes, and tech discounts.
- High street retail perks via MiDeals alongside cycle-to-work options.
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